Our services and solutions
At Ouranos Technologies, we offer amazing set of services and solutions that will impact your organization’s performance and growth.
With our advanced technical competence, we offer services for managing clients IT Infrastructures and guaranty the highest level of availability for the business application to function without interruption.
FULL-ON SITE HARDWARE MAINTENANCE
These services can be provided at the client’s site between 08h00 hours and 17h00 hours, Monday to Friday, excluding public holidays. The repairs will be executed by the replacement of circuit packs or modules and complete units. Under this option, there is a maintenance agreement and OURANOS undertakes to respond to a failure reported in accordance with the SLA entered into with the client.
ON-SITE SUPPORT
This service provides on-site resources that will manage and maintain the client’s ICT infrastructure.
INSTALLATION SERVICES
Ouranos provides clients with the following support during Project implementation
- Site assessment/survey
- Project Planning
- Installation and Configuration services
- Post Implementation testing
Other services include:
- Software Maintenance
- Standby Service
MANAGED SECURITY MONITORING
This involves the process for detection and response, to provide organizations with immediate feedback regarding the efficacy of their network’s security (as it changes in the face of new attacks, new threats, software updates and re-configurations).
DEVICE MANAGEMENT
This aspect focuses on implementing configurations in the best interest of the customer. This enables devices to always provide maximum protection and surveillance.
MANAGED VULNERABILITY SCANNING
This is meant to complement the security monitoring by cross-referencing the real-time monitoring data against a continuously updated inventory of an enterprise’s assets and its current state of operation.
It is no longer a luxury but a necessity to secure remote access to computers and other data devices.
With remote support system, system owners do not have to be resident to enjoy end user support services. The possibility of accessing your home or office computer from any location (such as hotels, airport kiosks etc,) can greatly increase your efficiency, productivity and overall job satisfaction.
Being able to demonstrate things visually right on your own computer screen makes things even plainer still, and without commuting times and costs, makes for a quicker, more economical service that can also run outside office hours.
Our Optimization service specialists are efficiently and effectively aligning Information Technology to our clients’ operating environment and needs. Core infrastructure is optimized to ensure maximum efficiency for clients before we focus on business productivity and access to information. We continuously update and evolve our offering to ensure it stays abreast of client’s needs and growth, and constantly add to or enhance its value to their business. Core infrastructure is optimized to ensure maximum efficiency for clients before we focus on business productivity and access to information.
Presently, IT departments in most offices are faced with challenges associated with the delivery of quality services to their various staff/customers in-house and on the field.
With increasing pressure to make these services available, it has become necessary for IT departments to scale-up their contribution into the business.
Some of these challenges include but are not limited to:
- Personnel training and development
- Reducing IT Operating cost across various operations of the organization
- Original Equipment Manufacturer’ (OEM) liaison and management
Our value proposition is to partner with clients in the delivery of quality support services using proven service management methodology and to ensure that such service is given at the most reduced budget, hence supporting the IT unit on its quick ROI
MANAGED END USER AND NETWORK SUPPORT
Ouranos is offering to provide these services through it’s “Managed Service” solution. Our Support Service embraces IT Infrastructure Library (ITIL) methodology in Service Management and our core objective is to serve as a virtual extension of Client’s IT Department bearing in mind the need to:
- Reduce Operational Costs
- Increase Client IT staff availability
- Improve IT personnel services
- Manage IT environment with predictable monthly fee
- Create access to highly skilled technical resources
- Manage Original Equipment Manufacturers (OEM) – Vendor relationship more effectively
- Free-up Core IT staff to manage more complex issues
- Ability to meet Service Level Agreement commitments
ENTERPRISE PERFORMANCE IMPROVEMENT
The ever-changing competitive business arena dictates that companies constantly assess their performance relative to their competitors and take the necessary action to enhance or protect their competitive position. The Enterprise Performance Improvement practice achieves alignment of all the critical dimensions of the enterprise.
VALUE REALIZATION
One of the fundamental principles of the success of consistently profitable organizations is their ability to make the right decisions more often. We recognize that the ability to clearly identify the value associated with investments, particularly in the ICT portfolio, is becoming a top priority for many clients. At Ouranos, we focus on Business Case Development, Due Diligence and Portfolio Management.
CONSULTING RESOURCE
Business Analyst placement.
The idea of organizations having to choose security vendors and product on cost and ease of use has caused many organizations severe loss than what it would have cost them if security vendors and products were selected. Based on modern trends of security attacks, organization should start considering modern security requirement.
Network Protection
We offer a wide range of solutions that can help organization provide the right level of security for all entry points to their network. We will help you fortify your network perimeter, handle secure VPN connections, identity and access management, DDoS mitigation, web protection, email protection, Advanced Threat Protection, IPS, Next Generation Firewall, Sandboxing, Centralized Reporting, QoS, bandwidth Management, Link Management, Web Application Firewall, Server load balancing, Virtualization, Wireless Networks and Managed Security Services.
EndPoint Protection
We use the most cost-effective, vendor-neutral approach in selecting the best endpoint system security solutions for our Windows, Mac OS/X and Linux customers to ensure we protect you from all variants of malware including ransom-ware, adware, viruses, trojans, worms, spyware and memory-resident file-less attacks. Our solutions will protect you from zero-day attacks as they focus on addressing vulnerabilities, blocking exploit kits and monitoring behavior of users and processes on your endpoints. We also protect your mobile devices for IoS and Android and ensure your BYOD policies are safe and efficient.
Data loss/leakage Protection and Encryption
We can help you prevent unauthorized copy or electronic transfer of sensitive information from leaving the organization via email or through the use of external drives. We also provide encryption solutions to reduce the occurrence of accidental data loss and theft. We offer disk encryption and file/application encryption with easy management and single-sign on for seamless integration with your existing authentication methods.
End-user Security Awareness Training
Users are always the weakest link. As the first line of defense, we help you drill your users to ensure that IT security policies are well understood across the organization and users are alert to security trends and tricks and are reporting suspicious activities to the IT Security team.
Physical Security
We provide a wide range of network-centric solutions in IP cameras, video surveillance, electronic access control, and emerging technologies that support voice, data, and physical security in one modular solution.
Collaboration
We provide solutions that enhance voice, video, app and IM communications. We are skilled in integrating best-of-breed solutions to bring you the best of audio-visual collaboration and messaging including unified communications, VoIP, video conferencing, recording, triple-play, telepresence and distance learning and video broadcasting/streaming.
Ouranos Nigeria’s Datacentre Solutions recognize that every industry and every client has its own unique requirements and we strive to craft customer-driven solutions to meet those unique needs. Our datacentre team takes great pride in listening and learning before offering specific solutions.
DATACENTER MONITORING SOLUTION
Ouranos offers a wide range of DMS solutions that provide clients the benefits of visually managing their datacenter efficiently and effectively with an opportunity to optimize their DC facilities.
- Measurement of airflow and temperature in a production environment, providing real- time-color-coded visibility into a datacenter operating environment.
- Graphical displays in form of maps that can show the distribution of temperature, humidity and pressure within the datacenter. Each specific map helps identify areas of overcooling, humidity throughout the facility, and pressure differential between raised floor spaces and air delivery channels.
- With branch circuit monitoring, operators can monitor power usage, equipment provisioning and capacity planning.
- Allows smooth convergence between IT managers and facility managers. The IT manager can efficiently manage their IT resources within the datacenter and perhaps
DATACENTER MANAGEMENT SOLUTION
In today’s Internet world, the need to manage datacenters from remote locations have become more imperative than the need to manage these datacenter resources locally. DC operators can have remote access to resources within the DC quickly and effectively. These resources can include servers, networking devices, PDUs, cooling systems, storage devices and other mission- critical equipment.
- Provide a central point with a single interface where issues with datacenter elements can be timely resolved.
- Reduces downtime’s within the datacenter by enabling quick access to possible failed elements in the datacenter from a remote location.
- Integrate easily with existing system and network access control systems and protocols like LDAP, AD, Radius, TACACS+ etc. providing an additional protection for datacenter elements.
- Integrated audit logging and reporting capability allows for effective monitoring of daily activities within the datacenter.
DATACENTER STRUCTURED CABLING
A well-designed, installed, and administered cabling infrastructure will not only help organizations reduce costs through each phase of the structured cabling lifecycle (installation, moving, adding and modifying) but will also improve productive hours of employees through reduced network downtimes, which in turn translate to customers having confidence in the ability of the organization to deliver quality and highly available services.
At Ouranos, we specialize in the design, installation and support of communications cabling and networking systems. We adopt the most cost-effective approach in design and installation of cabling infrastructure solutions for large and complex communications networks.
Our cabling infrastructure solutions are fashioned to meet our customers’ fast-paced and ever-changing requirements, and thus ensuring our customers get excellence around every lifecycle process of the solution.
Today’s IT world demands that organizations provide their employees with more flexible communication channels other than the traditional voice and data.
UNIFIED COMMUNICATIONS.
Leveraging on our partnership with industry leaders in unified communication solutions,Ouranos can assist organizations not only to consolidate all the available communication media within their IT environment but also ensure that these communication media are seamlessly integrated with existing business collaboration applications, used by employees in the organization for day-to-day activities. Where a customer does not have any form of unified communications solutions, we are able to work with the customer to proffer unified communication solutions that will suit the customer’s business processes in a manner that will ensure tremendous cost savings, fit to budget, improve operational effectiveness and communication efficiency.
- We focus our expertise and energy primarily towards ensuring that our customers get the expected value for using our unified communication solution.
- Tremendous cost savings with increased communication channels
- Improve employee productivity by providing multiple but consolidated channels of communications
- Guaranteed investment protection in existing IT communication infrastructures with possibility of additional functionalities
- Provide hitch-free mobility, secure, convenience, affordable, and flexible means for employees in an organization to communicate while in the office or out of office
- Provide real-time or near-to human experience in communication among employees in an organization.
- Bring video conferencing and virtual contact center experience to the desktop.
- Eliminate the communication barriers that may result from employees working in different geographical locations.
STORAGE AREA NETWORK SOLUTIONS
Ouranos offers a comprehensive portfolio of storage solutions for small, medium, and large enterprises. Our storage area network (SAN) solution offer our customers the opportunity of having the right SAN components-switches, storage software, services and solutions-that best meet their storage needs. With vast support from our partners in the storage business, we provide our customers with storage solutions that are very cost-effective, flexible, reliable, scalable, easy-to-manage, and simple to implement.
LAN/WAN
At Ouranos, we help organization build intelligent networks that can enable them provide quality and reliable services to their customers. Over the past years, we have built expertise in the design, implementation, management, maintenance, and optimization of highly-redundant campus LAN networks for large enterprises, and high-performance switch network for small and large datacenters. Our LAN/WAN solutions are designed such that they provide the required level of flexibility, scalability, intelligence, redundancy, availability, usability, reach-ability, reliability, robustness, and self-healing capabilities to support the growing number of servers, desktops, and offices in organizations.
We use a phase approach in the design, implementation, and optimization of our customer networks. We also provide our customers with set of configuration templates for each network device used in the customer network. In addition, we specialize in providing detailed documentation on how each element on the network are interconnected and configured. An important aspect of our LAN/WAN solutions is that they are often designed to allow customers do technology upgrades or refreshes while minimizing the risk of service downtime, and possibly revenue loss.
NETWORK MANAGEMENT
Our network management solutions help organizations optimize the operation and management of their networks. It focus on the strengths of Internet-based architectures for greater accessibility and simplification of the tasks and processes that help customers prepare, plan, design, implement, operate and optimize their IT networks. We assist our customers to achieve this by ensuring we use products that are manufactured by leading players in each identified area of IT network management needs.
For our large enterprise customers and some medium enterprise customers, we ensure we select the right combination of solutions to meet all their IT network management needs using well- integrated solutions.
- Fault Management-monitoring, fault detection, reporting and escalation
- Configuration Management-monitoring, change detection, reporting and escalation
- Account Management-monitoring, logging, reporting and escalation
- Performance Management-monitoring, tuning, optimizing, reporting and escalation
- Security Management-monitoring, reporting and escalation
CONNECTIVITY
Ouranos offers a wide range of intelligent, robust and highly-secured wireless solutions for small, medium and large enterprise. Our wireless solutions are designed with intelligent roaming capabilities, enabling employees move around the office with little or no degradation in access to network resources.
We design and implement wireless solutions that can support quality voice, video, data, and audio within and outside the office. We also partner with operators of mobile telecommunication services to extend the reach of our wireless solutions to individual homes at an affordable cost.
Our wireless solutions offer the following benefits to prospective customers:
- Enable mobile workers to deliver on business targets without comprising response times to critical customer issues.
- Enable freedom, fast roaming, and highly-secure with constant data access to critical resources in the enterprise while in the offices, meeting rooms, or any location within the office.
For organizations that want to remain competitive in the global marketplace, virtualization of the datacentre server infrastructure is the right and unavoidable step to take. The benefits of virtualization cannot be over emphasized- efficient backup and restoration time, minimize the impact of disaster, tremendous datacentre power saving, significantly reduce datacentre space utilization, etc.
SERVER VIRTUALIZATION
Server virtualization solutions from Ouranos help organizations lower costs, optimize performance, and simplify management. Our server virtualization solution allows organization to maximize physical resources in the most efficient and effective way. Thus, organizations can lower costs, save energy, have faster application and service delivery time, and achieve levels of business continuity in no unit time.
Server virtualization functions by running multiple, independent, operating systems on a single physical server. Ouranos proven server virtualization solutions which is built on the industry’s leading virtualization solution pioneers help organizations drive business agility by simplifying their business infrastructure to create a more dynamic and flexible datacenter.
DESKTOP VIRTUALIZATION
Ouranos Desktop Virtualization Solutions help organizations transfer the gains of server virtualization in the datacenter to the desktop or user environment. It helps organizations seamlessly deploy, manage, and secure desktop applications within the organizations, while providing the needed business agility and continuity. Working with our strategic partners in the desktop virtualization solution industry, Ouranos can help organizations choose the right virtualization technologies that best address their unique business needs and IT challenges, while ensuring that investment in existing IT infrastructure is preserved.
Ouranos Desktop Virtualization Solutions help organizations deliver a unique and fascinating desktop experience complete with all settings for applications, data, network, and storage to laptops, and thin-clients, to employees while they are in the office or on the road.
STORAGE VIRTUALIZATION
Our storage virtualization solutions enable organizations to consolidate their heterogeneous storage resources into virtual containers for simple and centralized management with flexibility and vendor independence. Ouranos Storage Virtualization Solutions offer organizations the following benefits:
- Simplify storage administration and provisioning across multi-vendor storage systems.
- Efficient use of storage capacity across the enterprise and may reduce storage capacity requirement and investment to about 60% or more.
- Enable smooth migration and integration of independent applications on time and with minimal costs.
- Reduces the over dependence on a single-vendor to provide storage systems.
VIRTUALIZATION SECURITY
A key element of all virtualization solutions provided by Ouranos is security. We ensure that our virtualization solution provide the needed security posture similar to providing security for a physical environment. Ouranos Virtualization Security Solutions consist of security solutions from both leading security and virtualization solution companies.
It is the ability to combine various security solutions to meet organization concerns pertaining to security around a visualized environment that gives Ouranos the edge when it comes to deploying virtualization solutions for organizations. Ouranos Virtualization Security Solutions help organizations strike a balance between empowering the business and managing business risks through exposing the business to virtualization solutions.
VIRTUALIZATION MANAGEMENT
At Ouranos, we understand that though virtual machines are treated as files or folders, they are not simply files or folders to manipulate without special treatment since within the files or folders are special physical elements-(processors, hard disk, memory, network cards-)that makes virtual machines similar to physical machines. Therefore, our central concern to the deployment of any virtualization solution is the ability to provide a robust monitoring on the performance of the virtual machines as it is done today for physical machines.
Ouranos Virtualization Management Solutions comprise of a set of integrated virtualization management solutions from companies designed specifically to reduce the complexity of managing virtual environment. This set of integrated solutions enable organizations to monitor, provision, plan capacity, patch, migrate, and enforce disaster recovery across multiple virtualization platforms.
Ouranos Virtualization Security Solutions offer organization the following benefits:
- Enable robust security to separate virtual IT assets from physical IT assets
- Provide an integrated security between virtual machines within a physical machine or between two physical machines
- Make the management of security across all virtualization platforms-server, desktop, storage, network-simple, flexible, and reliable.
Our virtualization Security Solution provides a simplified and granular visibility over all virtual machine resources, monitoring every interaction within and outside the system and ensuring that previously undetectable security leakages and threats between virtual machines are proactively detected and properly secured to prevent attacks from viruses, rootkits, Trojans, malwares, spywares before they can infect a system.
Today’s challenging business environment demands business managers to be innovative in their service offerings. Such innovations cannot happen when business managers are burdened with the day-to-day running of their non-core activities. Our managed outsourcing services help business owners concentrate on their core competencies and revenue generating activities, and also manage the technology efficiently and effectively. We consider your IT department as ours and thus we ensure that your IT is not only run efficiently but also has what it takes to support the core business-dependent processes and activities.
MESSAGING AND COLLABORATION
Ouranos delivers a complete messaging and collaboration solutions(-including design, implementation, migration, integration and ongoing management-)to help organizations consolidate their communication needs for achieving set business objectives and goals.
Our vast knowledge in enterprise messaging and collaboration solution portfolios enable us deliver rich messaging and collaboration features at very affordable rates. If investing in the latest technology is a challenge to the business, then rely on Ouranos to provide you the newest technology in messaging and collaboration solution portfolios with little or no business risk, great improvement on company’s productivity, efficiency and security.
SOFTWARE DEVELOPMENT
Our software development solution helps organizations achieve their pressing business needs at minimal cost with improved business performance, effectiveness, and productivity.
At Ouranos, we understand the importance of having to automate most business process and the need to build software solutions around core business strategies and goals. Thus, for us excellence in any software development project means building a software that helps organizations attain set business objectives, improve their customer delivery service, and provide greater opportunities for growth.
SIM REGISTRATION
Through exclusive partnership, Ouranos provides scalable and affordable end-to-end hardware and software solutions in the customer registration and transaction space and are able to integrate our technology into existing business systems. Our solution was the driving force behind the successful SIM registration of over 48 million customers in South Africa. We also have extensive experience further afield – in other African countries and the Pacific Rim.
We offer a wide range of business applications for small, medium and large enterprises. Our range of solutions includes but are not limited to the following:
- Software Development Solution
- Information Resource Management Solutions
Dedicated to service
Our range of quality services and solutions are built for your business. Reach out to us to work with your organization.